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Returns & Refunds:

  • We request you if the Product is damaged on delivery arrival or it is Manufacturing Fault, please refuse to receive the delivery. And request the carrier to “Return to Sender” and to bring it in our notice send us email or call us immediately.
  • If the product is same, you have ordered please reject the delivery and request the carrier to “Return to Sender” and please email us or call us immediately.
  • Once you open the Box and discovered that the item is not same, you have ordered, please email us or call us immediately. We will replace the correct product at our own cost as soon as possible.
  • If the Box is damaged, please write on the delivery note to bring in our notice by email or call, in future it will be helpful for both of us to get the claim sorted (if any made). If you see the box is damaged and the product inside is damaged too, please reject the delivery and request to carrier to “Return to Sender” and inform by email or call immediately. We will reschedule the delivery. Or will make a refund if you want.
  • If you have received the delivery and you open the box and you see damaged item, please inform us by email or call with in 24 hours you received the delivery. And send us the pictures of damaged item. We will replace the item or make a refund to you.
  • If you want to return a product. Please make sure that the product is in its original packing. If you attempt to assemble the product and the product is not in original packing, we will not be able to accept the returns.
  • Mattresses, Toppers, Pillows are non-returnable due to hygiene reasons. Some mattresses are vacuum packed. If the packing is damaged, please reject the delivery and request to carrier to “Return to Sender”. We will replace the mattress. But if you see the packing is damaged and you receive the delivery and have opened from packing, we will not be able to return the mattress or any other product.
  • Please do not open and unroll the products to inspect if the products are correct. There will be clear identification labels which can be seen through the packaging. We will unfortunately not be able to accept returns of these products once the vacuum pack wrapping has been opened.
  • Some Wardrobes and other products are coming assembled from factory but still in packing, if you find the packing is damaged, please make sure the wardrobe or any other product is 100% fine inside. If you find any minor damaged or scratched and you want to keep the product. Please mention it on delivery note. We will try to compensate you, by offering some discount on the product.
  • If you have received the delivery the product is in its Original Packing, you haven’t opened the Packing and because of some personal reasons you want to return it. Please make sure “Product must be in its original factory packing and not opened” We will accept the return and return postage charges will be paid by you. And a surcharge of 15% will be paid by you. We will make a refund of balance amount (after the deduction of return postage charges and the surcharge of 15%) to the credit card/ debit card or PayPal account was used to make payment. All this will be possible after the receiving and inspection of returned product in our warehouse.
  • Please make sure the Size of the space and product you are ordering are correct sizes. If the product doesn’t fit in the space you have, and you want to return the product. Product must be in its original packing and not opened. We will accept the return and return charges will be paid by you and the remaining amount after the deduction of return postage charges to the credit card/ debit card or PayPal account was used to make payment. All this will be possible after the receiving and inspection of returned product in our warehouse.